Frequently Asked Questions

It takes less 1-3 minutes. Simply pierce the film and microwave to your desired temperature. You can also transfer the meal to an oven safe dish and warm up via oven.

It's completely flexible. Select your favourite authentic meals for the week, we prepare and deliver them fresh to you. You can skip a week, pause, swap your choice of meals at any time through your account with us. We're constantly adding new dishes.

We offer both choices, we prepare your meals right before delivery or pickup, chill them for long distance delivery in insulated packing so they arrive perfectly fresh cooked, ready for your fridge or microwave to eat instantly. Available on Uber Eats in Perth.

We don't use artificial preservatives, each dish is made from fresh ingredients like a home cooked meal, keep refrigerated under food safety guidelines as any home cooked meal from organic fresh ingredients.

We love rich flavors, we understand everyone has a different heat tolerance. Our menu clearly marks the spice level of every dish to your choice. We offer none spicy, mild, to fiery heat of Scotch Bonnet peppers.

Contact us immediately at trygrasskey@grasskey.au with your order number immediately within 2hrs of placing your order with us. If your order hasn't entered preparation stage yet, we'll do our best to correct it for you.

Contact us immediately at trygrasskey@grasskey.au with your order number immediately within 2hrs of placing your order with us. If your order hasn't entered preparation stage yet, and we'll do our best to accommodate your request before preparation begins.

Subscription can be cancelled or paused anytime. Please log into your account or contact us at trygrasskey@grasskey.au to assist you with your subscription.